Repeat prescriptions
Repeat prescriptions are issued for 28 days. Allow two full working days before collecting.
How to order
- Through the NHS App or an online patient service — quickest
- By dropping the tear-off slip from your prescription at reception
- By asking your nominated pharmacy to order for you
- By post, enclosing a stamped addressed envelope
We do not take repeat requests over the telephone except for housebound patients and those with a sensory impairment.
Order when you have about seven days of medicine left, not when you have run out. That covers the two working days we need and any delay at the pharmacy.
Collecting
Prescriptions go electronically to your nominated pharmacy. Nominate one through the NHS App, or ask reception to record it. You can change pharmacy at any time.
Repeat reviews
Medicines on repeat are reviewed at least annually, and some more often. The review appears on your repeat slip. If a review is due, order as normal and the clinical pharmacist will call you — prescriptions are not withheld while the review is pending.
If your medicine is out of stock
Supply problems are common and are not the practice's doing. Ask the pharmacy which strength or brand they can get, then ask us to change the prescription. Do not buy a private supply of a medicine that should be on the NHS unless the pharmacist advises it.
Prescriptions you pay for
Prescription charges apply. A prepayment certificate is cheaper if you need more than three items a month — buy one at nhs.uk. Some patients are exempt; check the exemption list before paying, and tell reception if your exemption changes.
Medicines the practice does not prescribe
Some items are available over the counter for less than the prescription charge — paracetamol, antihistamines, sun cream and similar. The practice follows the NHS England guidance on these, with exceptions where a long-term condition needs them on repeat.
Page last reviewed 14 October 2026. Next review 2026-14. If you spot something out of date, tell reception.