About the practice
A partnership in Nine Elms, established 2004, caring for 9,400 patients.
We hold a General Medical Services contract with NHS England (London Region) and are a training practice, hosting GP registrars and medical students. Patients are always asked before a student is present.
How we work
The practice runs on a named-GP model. Every patient has an accountable GP, and continuity is protected where it matters: long-term conditions, frailty and end-of-life care. Reception works to a triage protocol so that urgent problems reach a clinician the same day.
Your named accountable GP
You are registered with the practice but assigned to a named GP, as required by the GMS contract. Ask reception who it is. You may ask to change, and where the list allows we will agree.
Practice charter
- You will be told the name of the clinician you are seeing
- You will be seen within 20 minutes of your appointment time, or told why
- Test results are reviewed by a clinician within two working days
- Letters and medical evidence are completed within the published turnaround
- Your records go only to those involved in your care
Care Quality Commission
Rated Good overall, and Good in each of the five domains, at the inspection in February 2025. The report is at cqc.org.uk. Our registered manager is Ruth Kenward.
Patient participation group
The PPG meets quarterly and reviews access, hours and patient communications. Read about the PPG and how to join.
Complaints
Speak to Ruth Kenward first. Formal complaints are acknowledged in three working days and answered within 28. How to complain.
Practice details
- Practice code
- G85702
- Contract type
- GMS, NHS England (London Region)
- Partners
- Dr A. Balogun and Dr S. Okonkwo
- Practice manager
- Ruth Kenward
- Registered address
- 2 Nine Elms Lane, Vauxhall, SW8 5DE
- List size
- 9,400 patients
Freedom of information
The practice is a public authority for FOI purposes. Requests go to Ruth Kenward in writing; we answer within 20 working days.
Page last reviewed 1 November 2026. Next review 2026-14. If you spot something out of date, tell reception.